Service Business System
UPGRADE YOUR SERVICE OPERATIONS TO GROW HAPPINESS
Join industry leaders who use M4 to simplify operations, gain peace of mind and scale your business
The Leading Pest Control Software in Southeast Asia
M4 combines deep regional expertise with cutting-edge technology to deliver tailored solutions that drive digital transformation and growth.
Used by major enterprises and innovative startups alike, our platform integrates essential processes, seamless automation, and robust security features to amplify brand presence and streamline operations.
Our commitment to understanding the unique challenges of pest management markets ensures we deliver scalable, future-ready software that empowers businesses to thrive locally and compete globally.
20+ Years Innovation
Localised and refined over 20+ years with industry players
Scalable M4 System
A system solution that is used by small startups up to nationwide operations
Industry Experts
Providing holistic support for digitalisation with management and growths strategies
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Built for
Enables you to focus on sales & operations, delighting your customers and grow faster with better business insights.
One System
Replace multiple tools with one integrated system—less admin, fewer errors, reduced paperwork.
Fast Onboarding
A ready-made system built for pest control operations in Asia, aligned with real workflows, compliance, and customer needs.
Better Compliance
Audit-ready reports, automated renewal tracking, and proper documentation—ideal for regulated industries.
Better Customer Experience
Faster responses, real-time updates, and transparent reporting that build trust and improve retention.
Cost Savings & Efficiency
Automate tasks, reduce manual errors, and optimise resource usage—leading to lower overhead and increased profitability.
Scalable & Supported Growth
Grow at your own pace with flexible packages, localised training and responsive technical support to back your expansion.
How M4 improves your team's
These features are fully integrated within M4 cloud and Work App - designed to improve work processes.
CRM
Speed up the sales process from leads to meetings, site surveys, quotes to customers.
Contract Management
Prepare actual contract and scope of services for proper coordination and agreement, not forgetting renewals for expiring contracts.
Scheduling
Plan ahead on upcoming jobs and tasks in one unified calendar.
Forms & Checklists
Design own forms and checklists for customers, staff and during service for further automation.
Servicing
Mobile app to guide service teams on day-to-day field work, with support for multiple technician updates on same job.
Reporting & Trend Analysis
Detailed service reports are generated and sent to customers. Options to include risk matrix, heat-maps and trend analysis in the report.
Self-Service Portal
Customer can login to view schedule, invoices, reports, file libraries and submit tickets 24x7.
Inventory
Forecast supplies, track movement of items between branches and staff. Use service history to reconcile balances.
Operational Billing
Track un-billed jobs and turn on auto-billing to send out invoices for you. M4 is E-Invoice (MyInvois) ready.
Management
Gain deeper insights with dashboards, reports with ability to export to Excel files.
M4 Highlights
Site Survey, Risk Assessment,
Proposal, Costing Sheet,
Auto Scheduling, Trip Planner,
Service Reminders, Service Checklists, Digital Service Report, Trend Analysis,
Time Attendance, Productivity Report, Expiry & Renewal Letter,
Stock Forecast, Inventory Control,
Management Accounts & more…
Powering industry players from multiple nations
and many more future leaders...
Testimonials
M4, a specialised system that scaleswith your company's growth
Find out how M4 can simplify operations for your company.