Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, disclose, and make use of personal information. The following outlines our privacy policy.
- Identification of Purposes
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- Use and Consent
We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- Data Retention and Deletion Process
We will only retain personal information as long as necessary for the fulfilment of those purposes.
Because this Application is a workplace tool provided by your employer, your account and personal data are primarily managed by your organization’s Human Resources (HR) Department.
The HR Approval Requirement
Employees cannot directly delete their accounts or data from within the app. All data deletion requests must be initiated through your organization’s Human Resources (HR) Department.
To request account closure or data removal, please contact your HR representative or submit a request through your internal HR portal. The HR Department will review the request against corporate policies and applicable labor laws before instructing us to proceed.
Types of Data Handled Upon Request
When a deletion request is approved and executed, data is handled in two ways:
| Data Type | Action Taken |
Personal Identifiers (Name, personal email, phone number, profile picture) | Permanently Deleted: Completely scrubbed from our active databases and servers. |
Operational & Business Logs (Shift logs, submitted reports, system audit trails) | Retained: Permanently kept in the system as an official record of business operations and employment history. |
Important Notes
Data Backups: Residual copies of your deleted information may persist in our secure backup systems for a limited period (typically up to 30 days) before being completely overwritten.
Post-Employment Retention: If you leave the company, your app data will be handled in accordance with your employer’s standard employee data retention policy and applicable local labor laws.
- Collection Methods
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
The location data is accessed by the app depending on the features used.
The app may request permission to access the device’s location data via GPS for the purpose of logging physical travelling routes during active tracking of operations sessions as authorised by the user’s management.
- Data Quality
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- Security Safeguards
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use, or modification.
- Transparency and Openness
We will make readily available to customers information about our policies and practices relating to the management of personal information.
Commitment to Privacy
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Note on Additional Terms: If you are creating your organisation’s M4 Page, please ensure you review and append any specific “Additional Terms for Creating Your Organisation’s M4 Page” to this document as required by your platform’s guidelines.